Job Description

GRAMMER is specialized in developing and manufacturing components and systems for car

interiors as well as driver and passenger seats for off-road vehicles, trucks, buses, and trains.

As a global partner to the vehicle manufacturing industry, we are represented around the world by our two divisions, Automotive and Commercial Vehicles. Our employees are constantly engaged in developing and

producing innovative, flexible solutions to meet challenges in today’s competitive global market. GRAMMER can be found on four continents with more than 50 production, distribution and logistics sites in 20 countries.

GRAMMER is a leading North American full service automotive

supplier of highly engineered thermoplastic components and assemblies for interiors and air and fluid management systems.


Here at GRAMMER, we foster a culture that embraces our Grammer CODE: Collaborate in an inclusive environment, Openness in communication and ideas, Drive for results with energy and Empower yourself and

others by taking ownership of decisions and actions.

What we are looking for:

Grammer is looking for a Global Key Account Director to join our location in Troy, MI. The ideal candidate will enjoy working in a team environment. This individual will have an opportunity to make lasting and positive changes in our team!

Position Summary

The Global Key Account Director will function as the primary sales account management within the assigned customers (EVs, EMEA & Asia OEMs). This position applies engineering discipline to a sales/liaison function to provide consultative selling in highly engineered environments. The role will interface with the GRAMMER customer base, extensive and diversified knowledge of products and solutions will need to be employed to help create value, as well as, managing the revenue and margin targets.

Key Responsibilities

  • Customer focus:  EVs; EMEA; Asia OEMs
  • Global Leader for Key Customers across all regions
  • Establish / Lead network of all regional Sales team members
  • Monthly network meeting / information exchange/ best practice sharing
  • Coordinate any kind of global activities of the Key Account
  • Coordinate global acquisitions
  • Coordinates global claim/overdue negotiations
  • Coordinate administrative / cross-functional topics / customer communication (group level)
  • Establish global Key Account Strategy - CDP (Customer Development Plan) aligned with regional/divisional strategies
  • Prepare and support C-Level presentations /Executive meetings 

Additional Tasks

  • Define sales targets of the region/division and derivate relevant measures for a strategic further development of the region/division                 
  • Identify business possibilities and working out market access strategies for the international target market and target customer. Considering concerns of subsidiary divisions for expanding the international customer relationship including new customer acquisitions -coordination of a joint, unified, approach/ strategy
  • Development and realization of sales planning/business plan of the division to fulfill defined revenue-, sales-, and profit targets of several customers (profitable growth) in the regions and at customers
  • Market- and competitive analysis as well as participation in making decisions over new product definitions and their market launch
  • Customer care, making regular visits to decision-makers of our customers to check customer satisfaction and develop and expand customer relationships (networking) as well as register customer needs
  • Realization of the annual order intake targets according to the strategic planning
  • Lead and control contract- and price negotiations (national and international)
  • Control payment receipts of customers and intervene in the event of payment defaults
  • Secure that all orders to customers correspond to the group standard according to profitability and frameworks
  • Define trainings measures and further development programs for key accounts
  • Motivate and lead the sales teams- talent management of direct reports and staff (recruiting, performance management and development)
  • Create sales reporting and supervise target figures compared to actual figures and working out corrective measures when deviating
  • Control and coordinating the internal national and international sales teams/ key accounts and checking target achievements on a regular basis

Key Competencies

  • Negotiation
  • Executive business presentations to customer
  • Contribution of the function/ Task to business success
  • Coordinating sales tasks/ organization with related departments/ functions of the group
  • Legal and T&C awareness
  • Product Marketing
  • Contacts (internal/ external)


  • Bachelor's degree in Engineering/Business/Marketing,
  • Master's degree preferred
  • Minimum of 10 years of experience in Sales/Marketing
  • Global customer experience
  • Significant experience in managing global customers/accounts
  • C-Level selling and strategic marketing skills
  • Minimum of 7 years of managerial experiences
  • Broad understanding of tools & processes for:
  • Strategic
  • Sales & Marketing
  • Key account management
  • Fueling growth & innovation
  • Increasing profit margins
  • Negotiation skills
  • Proven sales and marketing knowledge and a solid background in automotive products
  • Highly motivational management and leadership skills
  • Experienced in multi-cultural working environments and developing communication strategies across regional and global networks

What we can provide you:

  • Medical, Dental, and Vision coverage eligibility on day 1
  • Flex Spending Accounts
  • Health Savings Account
  • Generous 401(k) Match
  • Volunteer Life Insurance options
  • Critical Illness and Accident Insurance
  • Tuition Reimbursement Programs
  • Robust Employee Assistance Program Services
  • Individualized Developmental Opportunities

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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